HOW DOES IT WORK?
It couldn’t be simpler!
- Order your prescriptions from your surgery in the usual way (we recommend the surgeries online services https://www.patientaccess.com/ or the NHS App depending on which GP practice you use)
- Select to have your prescriptions sent electronically to M & A Weinronk Pharmacy
- When your medicines are ready to collect you will receive a text with a unique secure collection pin
- Simply type the pin number into the machine, follow the on-screen instructions and the machine will fetch your prescription within seconds!
Register to use the MedPoint automated collection service by completing the form above, speaking to one of the team on your next visit or call us on 0151 648 1936
SOME FREQUENTLY ASKED QUESTIONS
If I use the collection point, can I still use the pharmacy during opening hours?
Yes. Please be assured we will still welcome your visits to the pharmacy during opening hours, especially if you need some advice or other services. By reducing our queues our team will have more time to speak to those that need face to face care.
Are there any items that can’t be collected from the collection point?
There are some items the collection point cannot be used for clinical or regulatory reasons, these include:
Controlled drugs like morphine, fentanyl, oxycodone etc
Very large bulky items
Items that need to be stored in a fridge
Is there a charge for this service?
No. We have invested to ensure this is a free service available to all our patients. We hope that it will help grow our business so feel free to recommend us to friends & family!
Is it safe & secure?
Absolutely! We have spent over 18 months developing this machine along with our UK supplier to ensure we meet stringent UK pharmacy standards and ensure drugs are stored securely. We have used cutting edge technology to ensure that the right medicine goes to the right person every time and have spent months testing to validate our process.
The collection point is well lit 24/7 and covered by CCTV.
What if I pay for prescriptions – can I still use the collection point?
Yes! You can pay by phone on 0151 648 1936 in advance of collecting your prescription.
I am exempt from prescription charges – how do I sign the prescription?
For most exemption reasons we can keep a record of your exemption evidence and sign on your behalf. There are some exclusions to this and you will be asked to declare your exemption on our online portal as part of the order process.
Is this automation going to cost people their jobs?
Absolutely not. We are not looking to reduce staff numbers in any way. We are committed to harnessing technology wherever possible to make everything we do more efficient because that will help us provide the best possible service to the local community.
Register to use the MedPoint automated collection service by completing the form above, by speaking to one of the team on your next visit or on 0151 648 1936 or by visiting www.weinronkpharmacy.co.uk